Unified Voicemail acts like a traditional answering machine or mailbox. It hosts a space in which users may leave voice messages when the phone goes unanswered. Uniquely, the voicemail PBX feature from Cloud PBX Phone System forwards all recorded messages to one or more paired email addresses, attaching the audio file for download on a PC, tablet or smartphone. Cloud PBX Phone System allows you to record or upload custom messages that are played to the caller when you are not available to answer the call. This message can give instructions to the caller to leave a voice message or may provide other available options, such as listing alternative contact phone numbers.
By forwarding to email, users never have to worry about missing, overlooking or deleting voicemails: they’ll appear alongside all other communication streams in an email client. This makes scanning, prioritizing and responding to calls much easier. Plus, it opens doors to collaboration and client-sharing through forwarding, flagging, annotating and other MMS-based features.
Although all communication ends up in the same place, users can configure individual responses for each mode. For incoming calls, Cloud PBX Phone System supports custom voicemail greetings, uploadable or recordable directly from within the workspace. This is one example of the flexibility Cloud PBX Phone System solutions give to users and callers alike.
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