Browse articles on provisioning IP phones and troubleshooting PBX-related problems. Learn new ways to configure your phone system and maximize its functionality. Access Knowledgebase

User Guide

Read the official user guide and learn how to setup all of its built-in features. Read this guide for tutorials on call flow management (mobile app included) and softphone creation. Access User Guide


Frequently asked questions (FAQ) are listed questions and answers, that are commonly asked. These FAQs will help answer many questions you have in mind concerning our services. Access FAQs

Grandstream SIP Registration

How you find the IP address of a Grandstream device may differ from phone to phone. Commonly, it is accessible through the "menu" button, under "Network" settings.

With this IP address, enter it into your favourite browser and navigate the admin panel in the following ways:

  1. Enter the default username and password of "admin" for both, or whatever credentials you previously set;
  2. Hover over "Accounts," then select line 1's (or whichever applies) "General" settings;
  3. Follow the instructions in the image below to complete registration.