Browse articles on provisioning IP phones and troubleshooting PBX-related problems. Learn new ways to configure your phone system and maximize its functionality. Access Knowledgebase

User Guide

Read the official user guide and learn how to setup all of its built-in features. Read this guide for tutorials on call flow management (mobile app included) and softphone creation. Access User Guide


Frequently asked questions (FAQ) are listed questions and answers, that are commonly asked. These FAQs will help answer many questions you have in mind concerning our services. Access FAQs

Generate SIP Credentials in Cloud PBX Phone.System

Complete the following steps to create fresh SIP credentials for a single VoIP phone or softphone application.

  1. Sign into your account, then click "Launch Cloud PBX Panel" from the right sidebar on the MY ACCOUNT menu.
  2. Find the "Person" object in the features palette and drag it onto the workspace.
  3. Click the gear icon to configure it.
  4. Enter a name in the popup window, then "VOIP -> Device" as your forwarding option.
  5. Acknowledge "No 911" to retrieve the "SIP Account" details

Here, you can view all the SIP details you will need. If you want your device to be able to call outbound, then enable this function in the window – there is a checkbox. Ensure to click “create” before copying and pasting any details into your SIP device's settings.

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Generate SIP Credentials in Cloud PBX Phone.System   Generate SIP Credentials in Cloud PBX Phone.System